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Incorrect Background Checks and False Employment Reports

Did a Background Check Error Cost You a Job?

Most employers use background checks and other pre-employment screenings during the hiring process. Once you have a job offer, you generally have to wait for the background check results before you can start. Most people do not anticipate that their background check will have errors. Sadly, mistakes on background checks are common and can keep you from getting a job.

If your background check is wrong, you’re not alone. Errors on background checks are more common than most people realize, and they can cost you a job, delay your start date, or affect your ability to find housing.

If this has happened to you, there are steps you can take right now to correct the problem and protect your rights.

What Should You Do If Your Background Check Is Wrong?

  • Request a copy of your background check report
  • Identify the incorrect or outdated information
  • Dispute the error with the background check company
  • If the issue is not corrected or you were harmed, you may have a legal claim

At Francis Mailman Soumilas, P.C., we have helped consumers nationwide hold background check companies accountable for reporting inaccurate information that caused real harm, including job loss and housing denials.

Read Video Transcript

What If My Background Check Contains Incorrect Information?

Upset man lost a job and is looking at the wrong information on his background check

If your background check has errors, you have the right to dispute those errors with the background check company or the employment reporting agency that provided them. If they do not correct the errors after your dispute or you have been harmed by their inaccurate reporting such as job loss and stress you may have a case and sue the background check company for violating your rights under the Fair Credit Reporting Act (FCRA).

3 Most Common Background Check Errors

  • Incorrect Criminal Record on a background check
  • Outdated Information that should no longer be reported on a background check
  • Mistaken Identity: the criminal record of someone else is on your background check

Mistakes on background checks can cause you to be denied credit, housing, or employment.

Incorrect Criminal History on Background Checks

Mixed files are one of the most common causes of incorrect criminal history on a background check. All it takes is having a name similar to another individual and a background check company not doing its due diligence to verify that the information is correct. Often, a mixed file results from a family member’s criminal history on your background check.
Another reason we often see false criminal history on a background check is outdated information compiled from outdated databases. When background check companies compile reports using outdated information, a record that was expunged or sealed can still show up on a background check.

Denied Employment Due to Incorrect Background Check

Inaccurate criminal history on your background check can also be the most damaging. For example, if your background check wrongly says you are on the sex offender registry, this can not only affect your ability to get a job but also ruin your reputation. Unfortunately, a false criminal history can show up on your background check, and as a result, you may be denied a job, delayed a job, or fired because of these background check errors.

You did everything right, applied, interviewed, and received an offer, only to have it taken away because of someone else’s mistake. That is not something you should have to accept.

Summary of Your Rights Under the FCRA

You must be notified if a background check or employment report has been used against you.

  • You are entitled to a copy of your background check
  • You have the right to dispute any errors on your background check
  • Mistakes on your background check must be corrected or removed within 30 days of your dispute.
  • Employers or potential employers must have written consent from you to run a background check
  • You may sue background check companies and consumer reporting agencies that violate the FCRA

If your background check is inaccurate and it has cost you a job, you may be entitled to damages. We can help.

Background Check Errors? Get a free case review

How To Dispute Background Check Mistakes

How To Dispute Background Check Mistakes

Step 1: Get a copy of your report
Request your background check so you can review exactly what is being reported.

Step 2: Identify the errors
Look for incorrect criminal records, outdated information, or accounts that do not belong to you.

Step 3: Submit your dispute
Most background check companies allow disputes to be submitted online, by mail, or by phone. However, submitting your dispute in writing by mail is often the most reliable option because it creates a clear record of what was reported and when you disputed it.

Step 4: Keep documentation
Save copies of everything you send and receive. If you submit your dispute by mail, consider using certified mail so you have proof that it was delivered. Never send original documents.

How Long Does It Take to Dispute a Background Check?

Disputing a background check can take up to 30 days. According to the laws under the FCRA (Fair Credit Reporting Act), background check companies and employment reporting agencies have 30 days to correct any mistakes on your background check once you have submitted a dispute.

Can I Sue Over an Incorrect Background Check?

If a background check error cost you a job, or delayed your employment, you may have a legal claim under the Fair Credit Reporting Act.

Find out if you have a case due to mistakes on your background check now. Get a free case evaluation, no obligation, and no out-of-pocket costs. If you have a case, we only get paid if you win.

Background Check Companies We Commonly Get Complaints About

Help From a Consumer Protection Law Firm for Background Check Errors

Have you lost/been delayed a job or been denied/delayed housing due to errors on your background check or employment report?

Francis Mailman Soumilas, P.C. has your back! For over 20 years we have successfully handled hundreds of cases involving consumers, like you, that have lost or been delayed jobs, housing, or credit as a result of an inaccurate background check or employment report.

Fill out the online form for a free case review, or call us right now at 1-877-735-8600. There are no out-of-pocket costs to you. Call us and let us get to work for you, so you can take your life back.

Background Check Error Cost You a Job?

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