First Advantage Background Checks

Did First Advantage Background Check Errors Cause You to Lose a Job?

We fight back against false reporting done by background screening companies. Did you lose a job due to an inaccurate First Advantage report? We can help.

Who is First Advantage?

First Advantage is a global consumer reporting agency headquartered in Atlanta, GA. They provide background screenings, tenant screenings, and drug testing for a wide range of industries. First Advantage also offers background screening for contractors, freelancers, and gig employees. This service was called Contractor Advantage, and is now XTDForce.

What is in a First Advantage Background check?

The screening provided by First Advantage varies by industry. What is included in your background check will depend on what the employer requests. The following are some of the screening services that First Advantage offers:

  • Criminal Background Screening
  • Verifications – education, past employment, immigration status
  • Licenses and Credentials
  • Social Media Searches
  • Credit Reports
  • Ongoing Criminal Records Watch

Did Your First Advantage Background Check Contain Errors?

Most employers today use background checks in the hiring process. Unfortunately, mistakes on background checks are common. Errors on a First Advantage background check can keep you from getting the job.

The most common background check mistake is incorrect criminal history. This is often the result of a mixed file. A mixed file is when information belonging to another person shows up on your report. Unfortunately, mixed files can happen by having the same name or similar name or same birth date at someone else with a criminal history.

If you have errors on your background check click here for a free case review

Your Rights When Notified of Adverse Action or are Denied Employment

Background Check Errors Can Cause Job LossMistakes on your First Advantage Background check can be damaging. They can cause job loss and ruin your reputation. Under the Fair Credit Reporting Act (FCRA) you have rights that protect you. First Advantage, must be sure what they report is accurate and up-to-date.

  • You are able to get a free copy of your background check
  • The employer must give you the contact information of the background check company
  • You should get a summary of your rights under the FCRA from the employer
  • You have the right to dispute inaccurate information on your background check

First Advantage Background Check Dispute

If you find inaccurate information on your background check it is important to dispute it right away. Background Check Dispute Tips: Always keep a record of every communication you have with the employer and the background check company. When you send documents to support your dispute, you keep the original documents and only send copies.

How Long Does a Background Check Dispute Take?

Once you file a dispute, First Advantage will have 30 days to investigate background check disputes and correct any errors on your report. You should receive a notification with the results of the dispute.

How to Dispute First Advantage Background Check

First Advantage offers the following four ways to dispute your report:

  • Phone : 1-800-845-6004
  • Fax: 1-727-214-2127
  • Email: consumer.documents@fadv.com
  • Mail: First Advantage Consumer Center
    P.O. Box 105292
    Atlanta, GA 30348-5292

Can I Sue First Advantage for Background Check Errors?

You may have a case and may be able to sue in federal court if any of the following happened:

  • You lost a job due to errors on your background check
  • Your job start date was delayed because of errors on your background check
  • You missed out on a promotion because of errors on your background check

First Advantage Background Check Complaints and Lawsuits

The following are recent First Advantage complaints filed by Francis Mailman Soumilas, P.C.
If you have experienced any of the following you may be able to file a lawsuit against First Advantage. Call us at 1-877-735-8600 or fill out the online form for a free case evaluation.

Matthew Thomas Farina v. First Advantage Background Services Corporation. – Mr. Farina was denied a job due to criminal records that were inaccurately reported on his background report by First Advantage. The criminal records belong to another individual with the same first and last name as Mr. Farina but a different middle name and date of birth.

Schnieder, Anthony v. First Advantage. Claimant applied for a job with a national delivery company. The company ran a background check, and purchased a report from First Advantage. The report inaccurately states that the Claimant has a conviction for aggravated assault. The claimant called First Advantage to dispute the inaccuracy; however, First Advantage failed to take any steps to correct the report for nearly six (6) weeks. As a result of the inaccurate report, and First Advantage’s failure to promptly investigate following Claimant’s dispute, Claimant was denied the job.

Kayeesha Johnson v. First Advantage. Ms. Johnson was delayed employment because of an inaccurate criminal history on her First Advantage background report. The inaccurate criminal history belongs to a person who has a similar name as Ms. Johnson.

Sandra Clark v. First Advantage. Ms. Clark was delayed employment as a healthcare worker because of an inaccurate criminal history on her First Advantage background report. The inaccurate criminal history belongs to a person who has a similar name as Ms.Clark.

Mark Riley v. First Advantage. – Mr. Riley was denied employment due to an inaccurate criminal history reporting on his First Advantage background check. The criminal record in question belongs to an individual in Florida with the same first and last name as Mr. Riley.

Marcel Favela v. First Advantage. – Ms. Favela was denied a job with Amazon because of multiple misdemeanor convictions that were inaccurately reported on her First Advantage report. These convictions belong to Ms. Favela’s twin sister who has a very similar first name as Ms. Favela.

Darius Williams v. First Advantage Background Services Corporation. – Mr. Williams was denied a job as a cook due to a felony conviction for aggravated burglary which was inaccurately reported on his background report by First Advantage. The criminal records belong to another individual with the similar name and date of birth as Mr. Williams.

Donald Bryant v. First Advantage Background Services Corporation. – Mr. Bryant was denied a job at Amazon due to an inaccurate felony conviction reporting on his First Advantage report. Mr. Bryant was never convicted of a felony. Rather, he had the charge reduced to a misdemeanor.

Arion Ford v. First Advantage Background Services Corporation. – N.D.GA.  First Advantage inaccurately reported criminal records on Mr. Fords background check. The criminal records belong to another individual with the similar name and date of birth as Mr. Ford. Due to the errors Mr. Ford was denied a job. The case settled.

Glenn Stephens v.  First Advantage Background Services Corporation. – N.D.IL. Mr. Stephens was denied a job due to an inaccurate felony conviction on his First Advantage report.  Mr. Stephens was never convicted of a felony as the case was dismissed. The case settled.

Andrew Wilson v. First Advantage Background Services Corporation. – D.OR.  Mr. Wilson was denied a job with UPS because of an inaccurate felony conviction on his First Advantage background check.  The inaccurate information belongs to an individual who has a similar name to Mr. Wilson.  The case settled.

Get Help from Consumer Protection Lawyers

At Francis Mailman Soumilas, P.C., we know how damaging errors on your background check can be. We know how frustrating it is when your rights under the Fair Credit Reporting Act get violated.

For over 20 years we have been fighting back against background check errors. Fill out the online form or call us at 1-877-735-8600 for a free case evaluation.

If you have a case, there is no out-of-pocket cost to you. We only get paid when we win for you.

First Advantage Corporation Contact Information

Address: P.O. Box 105292
City: Atlanta
State: Georgia
Zip Code: 30348-5292
Phone: 800-845-6004
Website: www.fadv.com

Free Case Review

Problem you are having

Once you submit this form a representative from the law firm of Francis Mailman Soumilas, P.C. will be in touch.
Or Call 1-877-735-8600 and get immediate help to see if you have a case.


If you feel your rights under the FCRA have been violated by First Advantage,
call 1-877-735-8600 to speak to our legal team.

Francis Mailman Soumilas, P.C.

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