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Deceptive Practices and Consumer Fraud

Were You Cheated Out of Money or Deceived in a Financial Transaction?

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The lawyers at Francis Mailman Soumilas, P.C. have represented consumers without any out of pocket cost for over 20 years in the areas of deceptive practices and consumer fraud in both individual and class actions.  If you have been cheated out of money or deceived in a financial transaction, chances are a federal or state consumer protection law has been violated.

Fill out the form on this page or call us at -1-877-735-8600 to get a Free Case Review. There is no charge or obligation.

Consumer Fraud

State law in many states prohibits affirmative misrepresentations and knowing omissions – that is, direct lies in the marketplace and also the leaving out of information in order to create a false impression.

If you believe that a contract, warranty, advertisement or notice includes false representations or that important information was omitted during the sale or lease of a product or service, you may be a victim of consumer fraud. 

Some consumer fraud laws, such as the N.J. Consumer Fraud Act, permit “treble damages” – or the recovery of three times your loss, and also require the business that committed the fraud to pay for your attorney’s fees and ligation costs in the prosecution of any successful action.

Deceptive Sales

We have represented consumers in food, cosmetic and other cases where the product purchased is not as advertised.

Consumers seek out and often pay more for organic, vegan or “all natural” foods. Similarly “hypoallergenic” cosmetics, soaps and lotions are products that manufacturers claim produce fewer allergic reactions than other products. Consumers with hypersensitive skin, and even those with “normal” skin, may be led to believe that these products will be gentler to their skin than non-hypoallergenic products according to the Food and Drug Administration.  But the products consumers buy, and often pay a premium for, are not always as advertised, and the representations on the label do not always stand up to scrutiny.

These deceptive sales have been the subject of several class actions in recent years, including some by our firm:

  • Rugg v. Johnson and Johnson, Case No. 17-cv-05010-BLF (N.D. Cal. Jan. 7, 2019)
  • Kellman v. Whole Foods Market, Inc., Case No. 17-cv-06584-LB (N.D. Cal. Dec. 21, 2018)


The most common forms of overcharging occur when a company tacks on hidden fees while a consumer is not looking.

We have been involved in several such cases, most recently where hotels charge additional and/or undisclosed service fees.  Some overcharging occurs when a company charges for a product that must be provided to a consumer free of charge, or charges the consumer more for that product than permitted by law.

Recently, for example, we achieved a $2M settlement for consumers who were overcharged for college verifications and transcripts by a nationwide warehouse of such educational credentials and documents, in:

  • Robinson v. National Student Clearinghouse, Case No:1-19-cv-10749 (D. Mass. 2019)

Get Help From Consumer Protection Lawyers

Francis Mailman Soumilas, P.C. is ready to fight for you against unfair and deceptive business practices, overcharging, and consumer fraud.  We know the law and have helped consumers, like you, that have been deceived in financial transactions, cheated out of money,  didn’t get what they paid for, or were mislead by product labeling.

Assert your rights and fill out the free case review form on this page or call us at 1-877-753-8600 to see if you have a case.

There is no obligation, and no out-of-pocket-cost to you.

Free Case Review

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If you feel your rights been violated by deceptive business practices or consumer fraud, call 1-877-735-8600 to speak to our legal team.

Francis Mailman Soumilas, P.C.








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