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Sterling Background Checks and Employment Reports

Did Errors on Your Sterling Background Check Cause You to Lose a Job?

What is Sterling Talent Solutions?

Sterling Talent Solutions, formed in 2016 after the merger of SterlingBackcheck and TalentWise, is one of the largest background check companies. They provide background checks and pre-employment screening services to employers across various industries, including education, government, healthcare, retail, the gig economy, manufacturing, construction, and utilities.

What Does a Sterling Background Check Include?

Sterling background checks are used by employers during the hiring process. The specific details checked can vary depending on the employer and the position but may include:

  • Criminal History
  • Employment and Education Verification
  • Social Media Screening
  • Court Records
  • Driving History
  • Drug Screening
  • Credit Reports
  • Fingerprinting

Can a Sterling Background Check Contain Errors?

Yes, errors can occur on Sterling background checks. These mistakes might result from outdated databases or incorrect profile matching. For example, your record could be mixed with another person’s if they share a similar name or birthdate.

Background Check Errors Can Cause Job Loss

Failed a Sterling Background Check Due to Inaccurate Information

If there are errors on your Sterling Talent Solutions background check, you have the right to dispute it. Under the Fair Credit Reporting Act (FCRA), you should be notified and given a chance to dispute the information if you’ve been denied a job because of an incorrect background check.

How to Dispute Sterling Talent Solutions Background Check

If there is a mistake on your Sterling Talent Solutions background check, you have the right to dispute the error and have it corrected.

  • Request a free copy of your background check.
  • Review your rights under the FCRA.
  • Contact Sterling to file a dispute.

Sterling has 30 days to investigate and correct any inaccuracies after receiving your dispute. You can reach them at 1-888-889-5248.

Sterling Talent Solutions Contact Information

  • Address: 1 State Street Plaza, New York, NY 10004
  • Phone: 800-899-2272
  • Website: sterlingcheck.com

Can I Sue Sterling Talent Solutions for Background Check Errors?

If errors on your Sterling background check have cost you a job, you may be able to file a lawsuit. Sterling has faced multiple lawsuits over inaccurate background checks that resulted in job losses. Some notable cases include:

  • Client vs. Sterling: Inaccurate felony reporting led to a job denial.
  • Brittany Johnson vs. Sterling: Denied employment due to a criminal history that wasn’t hers.
  • Jasmine Towler vs. Sterling: Delayed career advancement due to an expunged record being reported.
  • Glenn Stephens vs. Sterling Infosystems, Inc.: Denied employment with Lyft due to an inaccurate felony conviction.
  • Mark Riley v. Sterling Infosystems, Inc.: Denied employment due to criminal records belonging to another individual with the same name and date of birth inaccurately reported on his Sterling background check.
  • Marvin Mitchell v.  Sterling Infosystems, Inc.: Delayed in getting employment with Lyft due to an inaccurate criminal history on his Sterling background check. The criminal record in question had been overturned on appeal.
  • Rudy Garcia v. Sterling Infosystems, Inc.: Delayed in starting a new job due to criminal history belonging to another individual on his Sterling background check.

How Can I Get Legal Help for Sterling Background Check Errors?

If you believe that an error on your Sterling background check has cost you a job, you can seek legal assistance. The consumer protection attorneys at Francis Mailman Soumilas, P.C. specialize in cases like these.

We can help you pursue a claim against Sterling Talent Solutions. Fill out the FREE CASE REVIEW FORM or call 1-877-735-8600 to see if you have a case now.

There is no out-of-pocket cost to you. We only get paid when you win.

Free Case Review

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If you feel your rights under the FCRA have been violated by Sterling Talent Solutions,
call 1-877-735-8600 to speak to our legal team.

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