TCPA Laws: Robo Calls & Unwanted Texts

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Video Transcript

I would like to discuss the Telephone Consumer Protection Act or TCPA with you. The TCPA is one of the strongest consumer protection laws as it means collection agencies, creditors, telemarketers and all companies have many rules about how they can contact you. In conjunction with the TCPA, the Federal Communications Commission (FCC) issued rules and regulations concerning autodialing, auto text messaging, telemarketing, faxing, and using prerecorded messages.

Under the TCPA, creditors, debt collectors, or any company cannot call you on your cell phone and leave a pre-recorded message or text you. If a consumer is contacted in violation of the TCPA, damages can result in anywhere from $500-$1,500 per violation.