What is the TCPA? The TCPA is the Telephone Consumer Protection Act. The Telephone Consumer Protection Act is the principal federal law that protects consumers from abusive telemarketers, text message spammers, and robocallers. What is a Robocall? Robocallers refer to automatic telephone dialing systems. These systems store the numbers to be called and and then
Under the Telephone Consumer Protection Act (TCPA), the Federal Communications Commission (FCC) established the rules that address unsolicited telephone marketing calls including automated and prerecorded messages. For details about those rules, visit the FCC website. Last month the FCC clarified certain rules regarding marketing calls established by the TCPA. These clarifications should benefit consumers by
Unwanted Calls Results in $6.25 Million Class Action Lawsuit The case was brought on by a consumer who had received unsolicited calls from Anthem Blue Cross Blue Shield to their cell phone. The insurer repeatedly called this person on his pay-per-call cell phone. The calls were via a predictive dialing service; some call this robo
New Rules Close TCPA Loopholes New rules have been put into place for those marketing and companies using loopholes to get around the current TCPA laws. There have been an astonishing amount of consumer complaints and tons of petitions and lawsuits, in fact last year alone; the FCC received over 215,000 complaints. Blocking RoboCalls The
Capital One just settled a record breaking Telephone Consumer Protection Act (TCPA) lawsuit in the amount of $75 million! Capital One was accused of violating the TCPA rules when it comes to auto-dialing consumer’s cell phones without prior consent. This class action lawsuit was created specifically because of debt collection calls made by the company.
Identifying Illegal Telemarketing Techniques and How to Protect Yourself Many legitimate companies and charities use the telephone to solicit consumers, however, both telemarketers and con artists alike sometimes use over aggressive scripted sales pitches and high-pressure tactics to harass and rob consumers everyday. The Federal Trade Commission (FTC) provides a national Do Not Call registry
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