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Consumer Rights Blog

Person Sitting Thinking About the Past After an outdated conviction on a background check caused them to be denied housing

When Your Past Is Supposed to Be Behind You, But a Background Check Error Brings It All Back

Everyone deserves the chance to move forward. To start fresh. To build a better life. But what happens when a background check company refuses to let you? That’s exactly what happened when RentGrow reported an eight-year-old vacated conviction that should never have appeared on a tenant screening report. Trying to Build a Better Life Our

Myths vs Reality Credit Reporting

Myth vs. Reality: What You Can and Cannot Remove From Your Credit Report, and When You May Have a Lawsuit

Social media is full of advice about “cleaning” your credit report, much of it dangerously inaccurate. Every day, people are told they can dispute any negative information and have it instantly removed. Others claim you can sue the credit bureaus simply because you don’t like what’s on your report. The truth? Your rights under the

Resident Verify Listed Violent Crimes on a Tenant Background Check, Even Though They Never Committed a Crime

When a Background Check Calls You a Violent Felon and You’ve Never Committed a Crime

Moving to a new state brings enough stress, new responsibilities, and the need to find housing. But discovering a violent felony conviction on your background check that isn’t yours is truly shocking. That’s exactly what happened when Resident Verify mixed up our client with a completely different individual,  someone with a criminal record, a different

Post-Hire Background Checks: What are they and what to do when they are wrong: rideshare driver terminated after an inaccurate post-hire background check

Post-Hire Background Checks: What They Are and What to Do If They’re Wrong

Post-hire background checks, also called continuous or ongoing background screening, are becoming increasingly common as employers try to monitor employees for potential risks. But when these reports contain errors, they can destroy your career, damage your reputation, and violate your rights under the Fair Credit Reporting Act (FCRA). At Francis Mailman Soumilas, P.C., we’ve represented

cellphone with stop message to unwanted sales texts, those unwanted texts may be illegal under the TCPA

When “STOP” Doesn’t Mean Stop: Your Rights Under the TCPA for Unwanted Promotional Texts

When “STOP” Doesn’t Mean Stop: Your Rights Under the TCPA for Unwanted Promotional Texts In today’s world, promotional text messages are everywhere, offering deals, discounts, and updates from retailers, restaurants, and service providers. But what happens when you’ve had enough and reply “STOP”—yet the texts keep coming? Under the Telephone Consumer Protection Act (TCPA), that

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