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Consumer Rights Blog

Telephone Consumer Protection Act restricting spam callers

What Is the Telephone Consumer Protection Act?

The Telephone Consumer Protection Act (TCPA) places restrictions and regulations on telephone solicitors, such as telemarketers and debt collectors. Lawmakers created the TCPA to protect consumers from harassing, invasive, threatening, and unregulated calls and scams. Call types that must adhere to the regulations outlined in the Act include: Solicitors: Solicitors, such as creditors and debt

woman filling out tax information to avoid identity theft

How Does Tax Identity Theft Occur?

Every year, people look forward to getting their tax refunds and expect to receive them without any major complications. Unfortunately, fraudsters who manage to steal Social Security numbers can steal tax refunds and use the information to cause other serious problems. Social Security numbers can also be used to open new credit cards, apply for

debt collection family

Can Debt Collectors Contact My Family?

When a consumer falls behind on credit or loan payments, debt collection agencies often become involved, either on behalf of the lender or as the result of purchasing debt from original creditors. Collection efforts generally begin with a debt collector contacting you by phone, through the mail, or both. Others may initiate a lawsuit in


In Kelly, Third Circuit Clarifies Its Class Action Standing and Ascertainability Analyses

The past year or so has been challenging for consumer attorneys seeking to bring consumer class actions in the Third Circuit. For a while now, the Third Circuit’s jurisprudence concerning the ascertainability prong of Federal Rule of Civil Procedure 23 has required a plaintiff to identify a “reliable and administratively feasible mechanism for determining whether

How Can You Avoid a Black Friday or Cyber Monday Scam?

The arrival of fall also ushers in the holiday shopping season, and no time is better for snagging deals on the year’s hottest gifts. With sales figures in the billions, the lure of Black Friday and Cyber Monday shopping gives rise to a significant rise in consumer fraud, scams, and identity thefts. The week following


Class Action Lawsuit Filed Against Roadmaster Drivers School for Issuing Invalid Commercial Driver’s Licenses

Francis Mailman Soumilas, P.C., recently filed a class action lawsuit against Roadmaster Drivers School alleging it violated Pennsylvania law by passing off its Commercial Driver’s License training program as capable of achieving a valid CDL for students who complete the program even though it was not licensed by the Pennsylvania Department of Transportation to do

CFPB’s Recent Interpretive Rule Encourages States to Enact Fair Credit Reporting Laws

When courts or administrative agencies opine on whether a federal statute preempts state law, they usually do so in the wake of the statute’s enactment. But the U.S. Consumer Financial Protection Bureau’s (CFPB) interpretive rule issued mid-summer regarding the Fair Credit Reporting Act’s limited preemption of state laws comes 52 years after the FCRA became

FTC Reimburses Next-Gen Sweepstakes Scam Victims

The U.S. Federal Trade Commission (FTC) is refunding nearly $25 million to more than 240,000 people who have been defrauded by the Next-Gen lottery sweepstakes scam in the United States, Canada, and many other countries. The FTC is sending affected consumers, largely consisting of senior citizens: Over $19 million in paper checks to 221,687 individuals

Truck Drivers See Significant Pay Raise as Demand Increases Nationwide

The truck driving industry has been reporting a lack of available drivers for many years. However, the truck driver shortage exacerbated supply chain disruptions during the pandemic more than ever, which has resulted in congested ports and empty shelves for retailers. According to the American Trucking Association’s (ATA) annual survey, the average wages for truck drivers


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