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Consumer Rights Blog

cellphone with stop message to unwanted sales texts, those unwanted texts may be illegal under the TCPA

When “STOP” Doesn’t Mean Stop: Your Rights Under the TCPA for Unwanted Promotional Texts

When “STOP” Doesn’t Mean Stop: Your Rights Under the TCPA for Unwanted Promotional Texts In today’s world, promotional text messages are everywhere, offering deals, discounts, and updates from retailers, restaurants, and service providers. But what happens when you’ve had enough and reply “STOP”—yet the texts keep coming? Under the Telephone Consumer Protection Act (TCPA), that

Home Equity Investment or is it really just a Loan in Disguise with a blue wooden house and stack of coins behind it

Are “Home Equity Investments” Actually Predatory Loans? What Homeowners Need to Know

In recent years, a new kind of financial product has been spreading quickly across the country—promoted as a “home equity investment” or “shared equity agreement.” These companies promise quick cash with no monthly payments. They say they’re “partners” in your home’s future value. But according to multiple courts across the United States, these so-called investments

Checkr Background Check Errors Costing Rideshare Drivers - Driver on a cell phone reported as a minor driving with alcohol

Checkr Background Check Errors: Phone Tickets Reported as Alcohol Offenses

If you’re a rideshare driver, your ability to earn an income depends on passing a background check. Unfortunately, we’re seeing a troubling new pattern: Checkr background checks misreporting cell phone violations as “minor driving with alcohol” charges. This error has already shown up in multiple cases, most recently in Santa Clara County, California, and it’s

Sealed or Expunged Criminal Records Still Showing Up on Background Checks?

If you live in New Jersey and have had your criminal record sealed or expunged, that information should never appear on a background check for a job, housing, or professional license. Unfortunately, many private background check companies still report outdated or inaccurate criminal history, including records that the courts have already removed. This is a

What the End of the VA Servicing Purchase Program Means for Struggling Veteran Homeowners

In April 2025, the U.S. Department of Veterans Affairs (VA) announced it would be ending its VA Servicing Purchase (VASP) program — a last-resort option that allowed the VA to purchase certain delinquent VA-backed loans from mortgage servicers and offer veterans affordable repayment terms. The program will stop accepting new applications after May 1, 2025, leaving

Fourth Circuit Expands Consumer Protections Under the FCRA

In a significant win for consumers, the U.S. Court of Appeals for the Fourth Circuit recently ruled that companies reporting information to credit bureaus—known as “furnishers”—can be held accountable under the Fair Credit Reporting Act (FCRA) for failing to investigate disputes that involve both legal and factual issues, as long as the disputed information is

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