New Jersey Complaint Against ADP Screening and Selection Services for Mixing Consumer Information and Reporting Grossly Inaccurate Information
IN THE UNITED STATES DISTRICT COURT
FOR THE DISTRICT OF NEW JERSEY
JOHN DOE )
)
Plaintiff, ) Civil Action No.
v. )
) COMPLAINT
ADP SCREENING AND SELECTION )
SERVICES, INC. ) JURY TRIAL DEMANDED
) NON-ARBITRATION
Defendant. )
)
COMPLAINT
Preliminary Statement
1. This is an action for damages brought by an individual consumer against the Defendant for violations of the Fair Credit Reporting Act (“FCRA”), 15 U.S.C. §§ 1681 et seq., as amended.
Jurisdiction and Venue
2. Jurisdiction of this Court arises under 15 U.S.C. § 1681p and 28 U.S.C. §§1331 and 1337.
3. Venue lies properly in this district pursuant to 28 U.S.C. §1391(b).
Parties
4. Plaintiff is an adult individual, who resides in Boise, Idaho.
5. Defendant ADP Screening and Selection Services, Inc. is a consumer reporting agency that regularly conducts business in New Jersey and which has a principal place of business located at 1 Adp Boulevard, Roseland, NJ 07068-1728.
Factual Allegations
6. In or around January 2011, Plaintiff applied for employment at a title company called Red Vision.
7. Plaintiff interviewed for the position and was provisionally hired by Red Vision, contingent upon a background check.
8. Red Vision requested from the Defendant, and the Defendant sold to Red Vision, a consumer report concerning the Plaintiff, on or around February 3, 2011.
9. The consumer report furnished by Defendant was for employment purposes.
10. This consumer report contained at least one item of information which was a matter of public record and the type of information that was likely to have an adverse effect upon Plaintiff’s ability to obtain employment generally, and specifically, with Red Vision.
11. Defendant has been reporting, and did here report, derogatory and inaccurate statements and information relating to Plaintiff and Plaintiff’s criminal history and record to third parties (“inaccurate information”).
12. The inaccurate information includes, but is not limited to, 25 criminal sex offense records. These records appear on the consumer report Defendant sold about Plaintiff to Red Vision as follows: “AGG CRIM SEX AB/BODILY HARM;” “SEXUAL MISCONDUCT WITH A MINOR;” “PARTNER/FAMILY MEMBER ASSAULT;” “CAUSE, PROCURE, OR PERMIT – INJURY / SEX ABUSE;” “TAKING INDECENT LIBERTIES WITH CHILDREN;” “CARNAL KNOWLEDGE OF CHILD 13 TO 15 YEARS OLD;” and “FIRST-DEGREE SEXUAL ASSAULT OF A CHILD.”
13. The inaccurate information grossly disparages the Plaintiff and portrays him as a serial criminal and a sex offender, which he is not. There is perhaps no greater error that a consumer reporting agency can make. The inaccurate information consists of incorrect statements which misrepresent his criminal history as well as incorrect personal identifying information.
14. The derogatory inaccuracies appear to be caused by the Defendant mixing Plaintiff’s consumer report with that of several other individuals with similar names. Any rudimentary inspection of the data would reveal the inaccuracies. Defendant obviously failed to employ such a procedure.
15. In creating and furnishing the Plaintiff’s consumer report, Defendant failed to follow reasonable procedures to assure the maximum possible accuracy of the information it reported about the Plaintiff. For example, Defendant allowed and/or used very loose matching criteria to determine whether to include information pertaining to a stranger, with a different middle name and living at a different address, within Plaintiff’s consumer report.
16. Upon information and belief, the Plaintiff alleges that Defendant never sent a notice letter as required by 15 U.S.C. § 1681k(a)(1).
17. Additionally, Defendant does not maintain strict procedures designed to insure that the public records information it reports is complete and up to date, as required by 15 U.S.C. § 1681k(a)(2). If Defendant had maintained such procedures, it would not have twenty-five sex offender records belonging to other individuals reporting on Plaintiff’s consumer report.
18. Plaintiff was subsequently denied employment at Red Vision and Plaintiff was informed by Red Vision that the basis for this denial was the inaccurate information that appears on Plaintiff’s consumer report and that the inaccurate information was a substantial factor for the denial.
19. As of result of Defendant’s conduct, Plaintiff has suffered actual damages in the form of lost employment opportunities, harm to reputation, and emotional distress, including humiliation and embarrassment.
20. At all times pertinent hereto, Defendant was acting by and through its agents, servants and/or employees who were acting within the course and scope of their agency or employment, and under the direct supervision and control of the Defendant herein.
21. At all times pertinent hereto, the conduct of the Defendant, as well as that of its agents, servants and/or employees, was intentional, willful, reckless, and in grossly negligent disregard for federal law and the rights of the Plaintiff herein.
Count One – Violations of the FCRA
(Plaintiff v. ADP)
22. Plaintiff incorporates the foregoing paragraphs as though the same were set forth at length herein.
23. At all times pertinent hereto, Defendant was a “person” and “consumer reporting agency” as those terms are defined by 15 U.S.C. §§ 1681a(b) and (f).
24. At all times pertinent hereto, the Plaintiff was a “consumer” as that term is defined by 15 U.S.C. § 1681a(c).
25. At all times pertinent hereto, the above-mentioned consumer reports were “consumer reports” as that term is defined by 15 U.S.C. § 1681a(d).
26. Pursuant to 15 U.S.C. § 1681n and 15 U.S.C. § 1681o, Defendant is liable to the Plaintiff for willfully and negligently failing to comply with the requirements imposed on a consumer reporting agency of information pursuant to 15 U.S.C. §§ 1681e(b) and 1681k(a).
27. The conduct of Defendant was a direct and proximate cause, as well as a substantial factor, in bringing about the serious injuries, actual damages and harm to the Plaintiff outlined more fully above and, as a result, Defendant is liable to the Plaintiff for the full amount of statutory, actual and punitive damages, along with the attorneys’ fees and the costs of litigation, as well as such further relief, as may be permitted by law.
Jury Trial Demand
28. Plaintiff demands trial by jury on all issues so triable.
Prayer For Relief
WHEREFORE, Plaintiff seeks judgment in Plaintiff’s favor and damages against the Defendant, based on the following requested relief:
(a) Actual damages;
(b) Statutory damages;
(c) Punitive damages;
(d) Costs and reasonable attorney’s fees pursuant to 15 U.S.C. §§ 1681n and 1681o; and
(e) Such other and further relief as may be necessary, just and proper.
Designation of Trial Counsel
Plaintiff hereby designates Mark Mailman and Erin Novak as trial counsel in the above-captioned matter. Plaintiff reserves the right to amend this designation as necessary.
Arbitration Certification
I, Mark D. Mailman, counsel of record do hereby certify pursuant to Local Civil Rule 201.1(d) that relief other than monetary damages is sought and that the damages sought are in excess of $150,000. I further certify that, to my knowledge, the within case is not the subject of any action, arbitration or administrative hearing now pending in any court.
Respectfully submitted,
FRANCIS & MAILMAN,P.C.
BY: __/s/ Mark D. Mailman____________________
MARK D. MAILMAN, ESQUIRE
ERIN A. NOVAK, ESQUIRE
Land Title Building, 19th Floor
100 South Broad Street
Philadelphia, PA 19110
(215) 735-8600
Attorneys for Plaintiff