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ClearStar Background Checks (formerly Single Source)

Did ClearStar Background Check Errors Cause You to Lose a Job?

We are consumer attorneys who fight against false reporting provided by employment background check companies. If an inaccurate ClearStar background report costs you a job, We can help.

What is in a ClearStar Background Check?

ClearStar background checks will include information that is requested by the employer. Every employer is different and every job has different requirements so all background checks are not the same. Some of the pre-employment screening and background check services that ClearStar provides to employers are:

The above listed are some of the services they provide to employers. Depending on the job you are applying for, your background check may include these and more.

ClearStar Background Check Errors

Sadly, background check errors are common. This most often happens due to a mixed file or outdated information. These errors can have serious consequences, like not getting a job, missing out on a promotion, or getting fired. Under the Fair Credit Reporting Act (FCRA), background check companies like ClearStar are supposed to ensure the information provided in their background reports is accurate and up-to-date. ClearStar gathers the information in their background reports from data that they maintain and public records. It also uses Equifax, Experian, and TransUnion.

Outdated and/or Inaccurate Background checks

When you have outdated or inaccurate information on your background check, you have the right to dispute that information and sue the company that provided it. Our consumer attorneys can help you recover any damages, such as lost wages, due to inaccurate background check information. Get a free case review.

Dispute ClearStar Background Check Report

ClearStar offers three ways to dispute your background report: phone, email, and mail. ClearStar will have 30 days to look into your dispute. They will need to verify the information that they have is accurate. If they cannot verify the false information, they must remove it from your background report.
Dispute tips: Keep records of all your conversations with ClearStar. Note the date and times, who you spoke with, and what you spoke about. Do not mail original copies of your documents; keep the originals and mail them a copy. If you dispute by mail, send it by certified mail so that you know when they received your dispute.

ClearStar Dispute Contact Information

Phone: 1-877-796-2559
Mailing Address: 6250 Shiloh Rd E, Suite 300
Alpharetta, GA 30005

Can I Sue ClearStar for Providing an Inaccurate Background Check Report?

Did you fail a ClearStar background check due to inaccuracies in the information they provided about you? You may have a case and be able to sue in federal court if any of the following situations have happened to you.

Get Help From Our Consumer Protection Attorneys

The consumer attorneys of Francis Mailman Soumilas, P.C. have been fighting against false consumer reporting for over 25 years. We know the law and will fight to protect your rights under the FCRA.

You have the right to dispute background check errors and sue for damages. We are here to help you. Fill out our online case review form or call us now at 1-877-735-8600 for a free, no-obligation case evaluation. If you have a case, you have no out-of-pocket cost. We only get paid when we win your case.

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