Background check errors can cost you a job or cause your start date to be delayed. We help you fix these errors and get the compensation you deserve.
When you apply for a job with companies like Uber, Lyft, Postmates, or Grubhub there’s a good chance your background check is being handled by Checkr, a major background screening company based in San Francisco, CA. Checkr conducts pre-employment screenings across industries like manufacturing, healthcare, retail, hospitality, and education. However, while Checkr processes millions of background checks, errors can and do happen. These mistakes can prevent you from getting the job you’ve worked hard for.
Checkr’s background checks can include a wide range of screenings:
The information included in your background check will vary based on the job you are applying for and what the employer requests from Checkr.
Several companies use Checkr background checks. Below is a list of some of them:
Unfortunately, many people have experienced issues with inaccurate information in their Checkr background checks. These errors can include:
For example, non-convictions that are over seven years old should not appear on your Checkr background check. In California, Kentucky, New York, and New Mexico, non-convictions cannot appear at all. But if databases aren’t updated correctly, old or incorrect information could wrongly show up on your report, costing you a job opportunity.
Here are some real-life examples of people who faced inaccurate background checks from Checkr. The following are summaries of Checkr complaints and cases filed by the consumer law firm of Francis Mailman Soumilas, P.C..
These cases illustrate that Checkr’s errors can have devastating consequences for job seekers.
If you’ve been impacted by a Checkr background check error, you have rights under the Fair Credit Reporting Act (FCRA). When a background check is used against you, the following must happen:
You also have the right to dispute any errors on your Checkr background check, and if the issue isn’t resolved, you can sue Checkr for damages.
It is the responsibility of any consumer reporting agency to make sure the information they provide is accurate and up-to-date.
If you’ve discovered an error on your Checkr background check, it’s essential to take immediate action to correct the issue. Filing a dispute with Checkr is your first step toward ensuring that your background report accurately reflects your history. Here’s how to navigate the dispute process:
Make a note of any discrepancies, and gather supporting documentation that can prove the information is incorrect. This might include court documents, ID records, or employment records.
Once you have identified the errors, you’ll need to contact Checkr to file your dispute. You can submit your dispute through Checkr’s online dispute portal, email, or by mail. Checkr is legally obligated to investigate your dispute and respond within 30 days.
In your dispute, include your full name, contact information, details about the errors, and any supporting documentation.
Once Checkr receives your dispute, they will begin an investigation. Under the Fair Credit Reporting Act (FCRA), they are required to conduct a reasonable investigation and correct any errors. You should receive a response from Checkr within 30 days of submitting your dispute.
After Checkr has completed their investigation, they will send you the results. If your dispute is successful, Checkr should update the information on your background report and provide you with an updated copy. Carefully review the new report to confirm that all the errors have been corrected.
If Checkr does not correct the errors on your background check after you’ve filed a dispute, you still have options. Under the FCRA, you have the right to sue Checkr for damages if their failure to provide an accurate background check has caused you harm, such as losing a job opportunity.
The consumer protection lawyers at Francis Mailman Soumilas, P.C. have successfully handled many cases involving background check errors. If your dispute is not resolved, our legal team can help you take the next steps to hold Checkr accountable. GET A FREE CASE REVIEW
If Checkr fails to fix the errors in your report, you don’t have to face the situation alone. The experienced consumer protection attorneys at Francis Mailman Soumilas, P.C., are here to help. We specialize in cases where background check errors have cost people jobs and opportunities.
By filling out our free case review form or calling us at 1-877-735-8600, we can help you fight back. There are no out-of-pocket costs to you. We only get paid when you win your case.
Don’t let a background check error stand in your way. Get the help you deserve and take the first step toward correcting the mistake today.
If you’ve experienced any of these errors, don’t wait. Call 1-877-735-8600 or fill out the free case review form on this page. We are here to help you correct these errors and recover any damages you may be entitled to.
The sooner you take action, the sooner you can move forward with your life and career.
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