What is Turbo Tenant?
TurboTenant is a property management software that also provides a tenant screening service for landlords and property managers. Landlords may opt for this service because it is free for them to use. Rental applicants pay the application fees and for the TurboTenant background checks.
Is TurboTenant a Scam?
TurboTenant is not a scam. They provide a free property management software to landlords and property owners. Because the service is free to landlords, the rental applicants pay for the application and background checks.
TurboTenant Complaints
Sadly, free software services can attract scammers. There have been complaints with the BBB about TurboTenant and fraudulent property listings by scammers, so make sure you talk to the landlord directly and make certain the property listing is real and that they use TurboTenant for their applications before you pay for the application or background check.
What is in a TurboTenant Background Check?
Depending on what the landlord requests, the TurboTenant screening may include the following:
- Credit report
- Credit score
- Bankruptcies
- Collections
- Employment
- Criminal records
- Evictions
- Public records
Denied Apartment or Housing Due to Errors on TurboTenant Background Check?
TurboTenant background checks are provided through TransUnion rental screening solutions.
If a landlord denies your application due to your TurboTenant background check the following should happen:
- You are notified by the landlord that you were denied based on the report provided by TransUnion.
- You are given a copy of the report or you may request a copy of the report from TransUnion
- You have the right to dispute errors on your report and are given the TransUnion Rental Screening Solutions (TURSS) address and contact information to do so.
- You are given a summary of your rights under the Fair Credit Reporting Act (FCRA)
Can I sue TurboTenant for Tenant Screening Errors?
TurboTenant uses TransUnion Rental Screening Solutions (TURSS) for their background checks, if there are errors on the tenant screening report you may have a case against TransUnion.
If you are denied an apartment or housing due to your TurboTenant screening and any of the following happen you may be able to sue in Federal court:
- A tenant screening was done without your permission.
- You were not properly notified that the screening report was used against you.
- You were denied an apartment or housing due to inaccurate information in your TurboTenant screening report provided by TransUnion.
- Leasing terms or the amount of deposit you had to pay changed due to errors on your background check.
Consumer Law Firm, Francis Mailman Soumilas, P.C. Can Help You
If you missed out on an apartment or housing due to errors on the TransUnion tenant screening report through TurboTenant you may have a case and be able to sue in Federal court.
Unfortunately, tenant screening errors are common. The most common issue we see is mixed files. This can happen when another individual has a similar or the same name as you. Luckily, you have rights under the Fair Credit Reporting Act that allow you to dispute this information. Sadly, a dispute can take up to 30 days and the damage may already be done.
If you were denied an apartment or housing or your leasing terms were changed due to mistakes on your tenant screening report you may be entitle to damages.
Call us now 1-877-735-8600 or fill out the online form to get started with your free case evaluation. If you do have a case, there is no out-of-pocket cost to you.
