If Reference Services, Inc. (RSI) reported inaccurate information about you, the consequences can be serious—lost job opportunities, delayed hiring, or even termination. You have rights under the Fair Credit Reporting Act (FCRA), and you may be entitled to compensation if RSI fails to fix the errors or causes harm.
Francis Mailman Soumilas, P.C. represents consumers nationwide in lawsuits against background check companies for reporting false or outdated information. If RSI cost you a job or delayed your start date, we can help.
Free case review. No out-of-pocket cost.
Quick answers: If your RSI (Reference Services, Inc.) background check contains errors, you have rights under the FCRA. You can dispute the report, and if the inaccuracies caused job loss, delayed hiring, or financial harm, you may be able to sue RSI for compensation.
- Common RSI errors include mixed files, incorrect criminal records, outdated or expunged charges, and wrong employment or education history.
- RSI must investigate disputes and correct inaccurate or misleading information.
- Our FCRA attorneys offer free case reviews and no out-of-pocket fees.
Who Is Reference Services, Inc. (RSI)?
Reference Services, Inc. (RSI) is a U.S.-based background check provider offering:
- Employment background checks
- Criminal history reports
- Identity verification
- Education and employment verification
- Drug screening
- Tenant screening
- Motor vehicle records
Employers and landlords rely on RSI reports for hiring, tenancy, and safety decisions. When RSI reports incorrect information, individuals can lose job opportunities, housing, or income.
Common RSI Background Check Errors
1. Mixed or Merged Files
Mixed files happen when someone else’s information appears on your report due to similarities such as:
- Similar names
- Same or similar date of birth
- Shared or past addresses
- Missing or mismatched middle names
This often results in someone else’s criminal history appearing on your background check.
2. Outdated or Expunged Criminal Records
RSI may incorrectly report:
- Dismissed or withdrawn charges
- Sealed or expunged cases
- Old arrests
- Cases that should not legally appear
3. Incorrect Identity Information
These errors include:
- Wrong Social Security number
- Misspelled names
- Incorrect address history
- Wrong date of birth
4. Wrong Education or Employment Verification
RSI may inaccurately report:
- You did not graduate (when you did)
- Incorrect job titles
- Wrong start or end dates
- That you were terminated when you resigned
5. Driving Record Errors
For driving-related roles, RSI may report:
- Wrong license status
- Incorrect traffic violations
- Suspensions you never had
What Happens When RSI Gets It Wrong?
If RSI reports incorrect information, employers and landlords may:
- Deny your job application
- Withdraw a job offer
- Terminate employment
- Delay onboarding
- Deny housing
- Damage your reputation
Under the FCRA, you have the right to dispute inaccuracies and the right to sue for any harm caused.
How to Dispute RSI Background Check Errors
1. Request Your RSI Report
You are entitled to a copy of your background check whenever RSI’s report results in an adverse action.
2. File a Written Dispute
Your dispute must clearly explain the errors, include supporting documentation, and be sent directly to RSI. RSI must investigate within about 30 days.
3. RSI Must Correct Inaccurate Information
RSI is required to:
- Delete or correct incorrect information
- Update the report
- Notify the employer or landlord of the corrected results
If RSI fails to correct the errors or performs a superficial investigation, you may have a legal claim.
Can You Sue RSI?
You may be able to sue RSI if:
- They reported incorrect or outdated information
- You lost a job or housing
- Your hiring was delayed
- They ignored your dispute
- They re-reported previously corrected errors
You may be entitled to:
- Lost wages
- Emotional distress damages
- Statutory damages
- Punitive damages
- Attorney’s fees
You pay nothing out-of-pocket if we take your case.
How Our FCRA Lawyers Can Help
We help consumers nationwide who were harmed by inaccurate background checks from Reference Services, Inc. Whether RSI mixed your file, reported old charges, or caused job loss, our attorneys can help you understand your rights and pursue compensation.
Free case review. You pay nothing unless we win.
