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DISA Background Checks

Did DISA Employment Background Check Errors Cause You to Lose a Job?

Our consumer protection attorneys have fought against false background reporting for over 25 years. Did a DISA background report cost you a job? Assert your rights under the FCRA. We can help.

Who is DISA?

DISA Global Solutions, Inc. is a consumer reporting agency headquartered in Houston, TX, that provides drug testing, background screening, and transportation compliance services.

What is in a DISA Background Check?

Depending on the type of job you are applying for, your employer may have specific verifications they focus on for your background check. So, what is included in a DISA background check may vary, but here are some services they provide to give you an idea.
A pre-employment background check from DISA Global Solutions may include but is not limited to the following:

  • Social Security Number verification
  • Criminal History – Federal, State, and County
  • Employment Verification – contact previous employers for dates of employment and reasons for leaving
  • Education verification – to confirm graduation year, major, degree, attendance dates
  • Civil Searches – Federal and County
  • I-9 and E-Verify Identity Verification
  • Professional Licenses
  • Credit Reports – This can only be done in states that allow them for employment purposes. Some states only allow credit reports to be used for pre-employment for certain types of financial and executive-level positions. It varies from state to state.
  • Reference Checks
  • Government Sanctions
  • Sex Offender Registry
  • DOT Testing History

Again, these are just some of the checks that DISA offers to employers; not all will be checked for every job.

Did Your DISA Background Check Conation Errors?

Background Check Errors Can Cause Job Loss

Sadly, inaccurate background checks are a common occurrence. The most common type of background check error is a mixed file. This means your background check was mixed with another individual. This could be a family member or another person with the same or similar name and/or birth date. Having a criminal history show up on your background check when you do not have a criminal history can cause you to be denied a job. Luckily, you have rights under the Fair Credit Reporting Act (FCRA) that protect you from false information being reported about you by consumer reporting agencies like DISA.

Your Rights After a Notice of Potential Adverse Action from DISA

When DISA or your potential employer notifies you that information in your background report could prevent you from getting the job, you have rights under the FCRA.

  • You are entitled to a free copy of your DISA background report.
  • The employer must give you the contact information of the background check company, in this case, DISA.
  • You should also receive a summary of your rights under the FCRA.
  • You have the right to dispute errors on your DISA background check.

Dispute DISA Background Check Report

If you need to dispute errors on your DISA background report DISA provides support to applicants online at If you are having trouble disputing errors on your background report, you can also contact our consumer protection attorneys at 1-877-735-8600 or fill out our free case review form to see if you have a case against DISA.

How to dispute DISA employment background check

While their help center only takes you to an online form for a dispute at, you should also be able to contact them by phone or mail. You should receive this information when a DISA background check is used against you.
Phone: 281-673-2400
Mail: Disa Global Solutions, Inc.
10900 Corporate Centre Dr
Suite 250
Houston, TX 77041
Disputing by mail or phone
Always keep a record of your conversations with DISA. Note the date and times, who you spoke with, and what you spoke about. Do not mail original copies of your documents; make sure you keep the originals and mail them a copy. If you dispute by mail, send it by certified mail so that you know when they received your dispute.

How long does a DISA Background Check Dispute take?

Background check companies have 30 days to look into your dispute. They will need to verify the information that they have is accurate. If they cannot verify the false information, they will need to remove it from your background report.

Can I Sue DISA for an Inaccurate Background Check Report?

Did you fail a DISA background check due to inaccuracies in the information they provided about you? You may have a case and be able to sue in federal court if any of the following situations have happened to you:

  • You lost a job due to errors on your background check.
  • Your job start date was delayed because of errors on your background check.
  • You missed out on a promotion because of errors on your background check.

Get Help From Our Consumer Protection Attorneys

The consumer law firm of Francis Mailman Soumilas, P.C. has been fighting against false background reporting for over 25 years. We know how frustrating it can be when a background check company provides inaccurate information that prevents you from getting the job.

You have the right to dispute background check errors and sue for damages. We are here to help you.

Fill out our online case review form or call us at 1-877-735-8600 for a free, no-obligation case evaluation. If you have a case, you have no out-of-pocket cost. We only get paid when we win your case.

Free Case Review

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Once you submit this form a representative from the law firm of Francis Mailman Soumilas, P.C. will be in touch.
Or Call 1-877-735-8600 and get immediate help to see if you have a case.

If you feel your rights under the FCRA have been violated by DISA Global Solutions, Inc.,
call 1-877-735-8600 to speak to our legal team.

Francis Mailman Soumilas, P.C.








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