CastleBranch Screening and Your Rights

What is CastleBranch?

CastleBranch provides background screening services to the workforce, higher education, and health care industries.

What is in a CastleBranch Background Check?

Your CastleBranch background check will vary based on the services requested by the employer. Your CastleBranch report may include, but are not limited to, the following:

  • Verifications – name, address, education, and employment, professional licenses, DOT verifications
  • Personal Reference Checks
  • Criminal History – sex offender search, state, county, and federal searches
  • Credit Reports
  • DMV Reports
  • Fingerprinting
  • FACIS Level 3
  • Drug Testing
  • Social Media Screening
  • Immunization tracking

Depending on the type of role you are applying for, your employer may request any number of these services. CastleBranch cannot run a background check without your authorization. A background check should never be done without your permission.

CastleBranch Background Check Errors

Background Check Errors Can Cause Job Loss
Mistakes on background checks happen. Under the Fair Credit Reporting Act (FCRA) CastleBranch must make sure that the information they provide is accurate and up-to-date. The most common complaint we hear about background check errors is when information belonging to another individual ends up on your report. This error occurs most often for people with common names. Background check companies must take extra time and care to be sure the information they are reporting is about the right person. These types of errors can result in job applications being denied.

Background Check Errors & 3 FCRA Rights You Should Know

  • You must be notified if the contents of a background check are used against you. If a background check is used against you, you must be given information on how to get a free copy of the report, and the contact information of the company that provided the report. You should also be given a summary of your rights under the FCRA.
  • You have the right to dispute any inaccurate or incomplete information found in your report.
  • You have the right to sue the background check company for damages due to errors on your report.

Disputing CastleBranch Background Check Errors

Even if you do not have a criminal history, a mix up with another person’s file can show otherwise to a potential employer. When your background check or credit report from CastleBranch is wrong, you have the right to dispute the errors. It is important to dispute any errors right away. Once you file a dispute CastleBranch will have 30 days to investigate and make any corrections to your file.
CastleBranch offers a dispute form on their website at https://www.castlebranch.com/dispute-accuracy-of-my-background-check

Sue CastleBranch for Background Check Errors

You may have a case and be able to sue in Federal Court if any of the following have happened to you:

  • Your background check or credit report had errors that cost you a job.
  • Errors on your background check or credit report prevented you from getting a promotion.
  • The start date of your employment was delayed due to incorrect information in your background check.
  • You disputed the errors on your background check or credit report but they did not get corrected.

Our Consumer Protection Law Firm is Here to Help You

At Francis Mailman Soumilas, P.C., we understand how damaging errors on your background check can be, and how frustrating it is when your rights under the Fair Credit Reporting Act have been violated.
We have been fighting for people just like you for over 20 years against false reporting done by background check companies and credit reporting agencies.
The consultation is free and if you have a case, there is no out-of-pocket cost to you.
Call us now at 1-877-735-8600 or fill out our form for a free case review .

Free Case Review

Problem you are having

Once you submit this form a representative from the law firm of Francis Mailman Soumilas, P.C. will be in touch.
Or Call 1-877-735-8600 and get immediate help to see if you have a case.


If you feel your rights under the FCRA have been violated by CastleBranch,
call 1-877-735-8600 to speak to our legal team.

Francis Mailman Soumilas, P.C.

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