CBE Group is a call center solutions company, specializing in debt collection, headquartered in Cedar Falls, IA.
If you are receiving call from CBE Group it is because they believe that you owe a debt. CBE Group is a legitimate debt collection agency.
When collecting a debt there are laws under the Fair Debt Collection Practices Act (FDCPA) that all debt collectors must follow. It does not matter if you owe the debt or not, they cannot harass you to collect a debt.
We all aim to pay our bills as they come in, but we all know that things happen and payments are missed. When this happens our debts sometimes get sent to debt collection agencies.
So what is it that these companies cannot do or say to use when in communication about our debt?
If collectors start cursing or swearing at you in an attempt to get money from you, know that this is an illegal practice. Be sure to take note of the caller, time called, and words used.
Debt handled by collection agencies is not a criminal offense and cannot result in jail time. Some unlawful agencies may use this tactic to scare you- this is not okay.
These agencies must be completely upfront with who they are, who the creditor is and the true amount that you owe and the true deadline. Use of bogus information or communication is not allowed.
These are only a few of the most common examples of unlawful tactics used by debt collectors.
You have the right to dispute a debt that you do not believe you owe. It may be that CBE Group has you mixed up with another person. This can happen from outdated or incomplete information contained in their databases.
Once you have disputed the debt CBE Group will have 30 days to investigate and make corrections.
It is important to dispute debt that does not belong to you and make sure it does not show up on your credit report. You can get a free credit report annually from the three major credit bureaus.
If your dispute is ignored and ends up on your credit report, this could hurt your credit score and affect your ability to get credit, loans, and increase your insurance premiums.
If CBE Group violates your rights under the FDCPA, fill out the free online case review form or call us now at 1-877-735-8600.
The consumer protection attorneys at Francis Mailman Soumilas, P.C. have been fighting against illegal debt collection practices for over 20 years.
The consultation is free and if you have a case, there is no out-of-pocket cost to you.
Address: P.O. Box 900
Waterloo, Iowa 50704